Mostly about my amusement

Tag: customer service

Dell took care of my order

Good things do happen sometimes. Dell really did the right thing.
Last night at 7 pm the Dell rep left a voice mail on my work number. I called back this morning, some phone tag and spoke with the…

Dell XPS 700 still no useful ETA

This morning checked my Dell XPS 700 status page. Originally it was supposed to ship last Tuesday July 25th but on that day it got bumped to today August 1st.
This morning I checked and the status…