The phone is flawless and the Internet connection is amazing. See the SPEEDTEST.NET results to the right.
I just have a small problem with my digital TV service. At the moment I have no picture at all. Earlier I had picture and all my channels but I did not have the channel guide. An hour later, no channel guide and no picture.
I’m not really worried and here’s why: everyone I have dealt with on the phone or in person has been polite and professional. The installer arrived around 11 AM and wrapped up the install before 3:30 PM. He did mention that the programming data might take as long as Monday morning, but all the channels worked and I could live without the guide for a weekend.
I just got off the phone with Verizon and they are working on getting my service back. I’ll see how it goes.