FIOS is a work in progress

595186561The phone is flawless and the Internet connection is amazing.  See the SPEEDTEST.NET results to the right.

I just have a small problem with my digital TV service.  At the moment I have no picture at all.  Earlier I had picture and all my channels but I did not have the channel guide.  An hour later, no channel guide and no picture.

I’m not really worried and here’s why: everyone I have dealt with on the phone or in person has been polite and professional. The installer arrived around 11 AM and wrapped up the install before 3:30 PM. He did mention that the programming data might take as long as Monday morning, but all the channels worked and I could live without the guide for a weekend.

I just got off the phone with Verizon and they are working on getting my service back.  I’ll see how it goes.

4 Replies to “FIOS is a work in progress”

    1. Mostly. To get those numbers I ran the test from the basement PC wired into the network.

      From my wi-fi network I don’t get numbers as good as that.

  1. SpeedTest.net: Wow, that’s a pretty flashy tool. I’ve been using Speakeasy.net’s bandwidth tester all these years, but looks like it’s time to shift up a gear.

    -DG

    1. DG,

      I used to use the speakeasy.net test but this new one is flashier (ha! a pun!) and lets me select the destination to test against.

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