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Google 411

Google 411Google’s Voice Local Search is an experimental service where you can dial their 411 information number 1-800-GOOG-411 (1-800-466-4411) and look up businesses by voice.

I just used it and got connected to a local restaurant.

I was on speaker phone, there was a lot background noise, and the voice prompter understood what I was saying. It’s your typical voice recognition setup, just the back end is data collected by Google. The prompter was easy to understand and reacted correctly when I would interrupt it to cut to the chase. It read to me the business I selected and connected me to the restaurant.

Of course I gave the phone to Lily for making reservations. It’s not like I want to speak to a real person…

Google Labs logo lifted from their website.

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Jan Dembowski