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FIOS is a work in progress

By Jan Dembowski on October 17, 2009

595186561The phone is flawless and the Internet connection is amazing.  See the SPEEDTEST.NET results to the right.

I just have a small problem with my digital TV service.  At the moment I have no picture at all.  Earlier I had picture and all my channels but I did not have the channel guide.  An hour later, no channel guide and no picture.

I’m not really worried and here’s why: everyone I have dealt with on the phone or in person has been polite and professional. The installer arrived around 11 AM and wrapped up the install before 3:30 PM. He did mention that the programming data might take as long as Monday morning, but all the channels worked and I could live without the guide for a weekend.

I just got off the phone with Verizon and they are working on getting my service back.  I’ll see how it goes.

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4 responses to “FIOS is a work in progress”

  1. Alek
    Alek
    October 20, 2009 at 11:06 am | | Reply

    So, is your line in now faster than your wireless?

    1. Jan Dembowski
      Jan Dembowski
      October 20, 2009 at 8:08 pm | | Reply

      Mostly. To get those numbers I ran the test from the basement PC wired into the network.

      From my wi-fi network I don’t get numbers as good as that.

  2. DumbGuy
    DumbGuy
    October 20, 2009 at 4:14 pm | | Reply

    SpeedTest.net: Wow, that’s a pretty flashy tool. I’ve been using Speakeasy.net’s bandwidth tester all these years, but looks like it’s time to shift up a gear.

    -DG

    1. Jan Dembowski
      Jan Dembowski
      October 20, 2009 at 8:09 pm | | Reply

      DG,

      I used to use the speakeasy.net test but this new one is flashier (ha! a pun!) and lets me select the destination to test against.

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